First of all, you go to TCCF and you ask for a table so depends on how crowded it is they tell you you have to wait this much and give you a buzzer (like the one above), for me and my family we had to wait for a total of 1 hour and 30 minutes. Even though the ladies at the desk told me maximum 1 hour only and they will buzz me for my table, which they did and I am very okay with that... the part that pissed me off is that after they buzzed me (meaning that my table was ready) they told us to wait at the entrance until our table is ready, and it took them a total of 30 MINUTES to get it ready!!! Seriously what did you hire turtles & snails?!!! It was extremely unprofessional to buzz us before the table was ready and make us wait while standing. I think the restaurant is way too over rated and it was below what I expected it to be. I told my friend, no matter how delicious the food is, if the service is horrible then the food will not be as delightful. This is why I love to eat at La Petite Maison because they KNOW how to serve and their food is the best, I never leave unhappy.
Another thing that bothered me is that our waitress did not know a word of English and was so dense that she got our orders wrong so many times we stopped being angry eventually and just laughed because no way some one is THAT dense. I don't think she got enough sleep last night...
Let me start with the drinks that all came wrong. My little sister ordered Mint Lemonade, she got Lemonade instead. My other sister ordered Orange juice, she got strawberry juice instead then we told her to correct the order so she got orange juice, and 5 minutes later followed by another strawberry juice... (I don't know why they insisted on the strawberry juice LOL!), my brother ordered a Peach smoothie and got it in 30 minutes or more. Finally, I ordered a Passion fruit Mojito and I got a Lemon with Mint instead... So I just gave up on the waitress. We had an over flow of wrong drinks I had to laugh at the situation for a bit.
Avocado Eggrolls - those are delicious, especially for Avocado lovers like me
Buffalo Wings, my brother's favorite. It was the nice kind of spicy & crisp.
Nothing amazing, it was just ok. I do love the mashed potatoes that came along with most of the dishes though!
Tomato, basil, and cheese pizza
Not so good... I don't recommend it.
Steak Diane (My mom got it because it was "named after her" lol!)
This is a very yummyyyyy steak, mixed with mushrooms and pepper... yum yum yum!
When I took a bite of this, I almost forgot about being angry at the service... Yes, it's THAT good.
And finally, the famous Oreo Cheesecake - How good was it? VERY good. Although the menu was full of cheesecake choices, I noticed many people ordered this one, I guess because we all have a soft spot for Oreos...
TCCF I suggest the following:
- Start giving reservations instead of making people wait. Customers are more happy this way, trust me.
- You have an over load of waiters and waitresses but all they do is walk around and chit chat, less of the talking and more serious work please. Other wise orders will always be messed up.
- The food is delicious, so make the service just as amazing... you really need to work on that!
I give your service an F & your food a B+
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